Taxpayers Unable To Access IT Portal Due To Last Hour Rush? IT Dept Tweets Solutions To Complete The Process

Today 31st of July 2023 is the last date to file income tax returns and provided million of taxpayers are rushing to file their income tax returns on the tax portal. Due to heavy traffic on the tax portal, taxpayers are facing some issues with the non-functions of the IT portal. 

This is causing frustration while filing their tax returns. Many taxpayers have sent a complaint to the IT department regarding the non-functioning of the portal. But the keynote here is that “The process of filing ITR was meant to be flawless and pleasant seemed a nightmarish thing”.  

During all this, the taxpayers started looking for solutions so that they won’t miss the deadline. The clock hitting the seconds made the taxpayers raise the issue on Twitter (Now “X”) with the hashtags like #Incometaxportalissues #incometaxportalnotworking etc.

In response to the outcry, the official Twitter handle of the Income Tax department offered a glimmer of hope by suggesting a solution - 

"Please attempt again after clearing your browser cache. If the problem persists, kindly provide your details (including PAN & mobile no.) at orm@cpc.incometax.gov.in and our team will contact you.

Steps to e-file your Income Tax Returns

1. The first step is to visit the official website of the income tax department and be redirected to the login page. Fill in relevant your ID & password then click “continue”.
2. After login into the account, click on the tab “e-File” choose Income tax Returns there and click on “File Income Tax Return”.
3. Then On the next page, you need to select the relevant Assessment Year and click on Continue.
4. After this, you need to select the method to file your returns whether online or offline. Make sure you choose for online (Which is also recommended) way to file income tax returns.
5. You need to select whether you want to file your income tax returns as an individual, Hindu Undivided Family (HUF), or others. Select “Individual”.
6. After that, choose the applicable income tax returns form to file. For instance, Individuals and HUFs (Hindu Undivided Family) can file ITR (who don't have income from business or profession). Similarly, in the case of an individual, they can choose the option ITR-1 or ITR-4. Here you will have to press on the tab 'Proceed with ITR1'.
7. The next step, you need to answer some of the questions related to the reason for filing your returns above the basic exempted limit or because of the seventh provision under Section 139(1). According to the section, the person can file their income tax returns if the aggregate amount of an individual is more than Rs.1 crore in one or more current accounts during the same year, exceeds Rs.2 lakh on a foreign trip, or if payment of more than Rs.1 lakh is paid on electricity bills. 
8. On the next page, you need to fill in your bank account. (pre-validate it) If you have already provided the details of your bank account.
9. Then you will be on a new page to file your ITR. This current page will include much information filled (Pre-filed). Make sure all the details mentioned are correct & relevant. Validate the summary of your returns. The last step is to verify your returns and send a hard copy to the Income Tax Department. 

Also Read: ITR FILING LAST DATE 2023: What If You Miss The Last Date To File Your Tax Returns

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